Last updated:

July 29, 2019

Please note:

PROV is currently reviewing our Standards and guidance products so some of the information on our website may soon change. We will keep you up to date on the changes as they are developed.

Please contact us if you have any questions or concerns.


Operations management

The carrying out of recordkeeping activities and use of recordkeeping systems within Victorian government agencies should be appropriately managed. This includes developing procedures for operational recordkeeping and assessing your agency’s performance and the robustness of its systems and processes over time. Good records management is supported by measures to continuously improve recordkeeping operations.

Public Record Office Victoria has also developed guidance upon specific operational recordkeeping activities.


Operations Management Standard

Operations Management Standard PROS 10/17What is a public record? Fact Sheet PROS 10/17 FS1Operations Management Specification PROS 10/17 S1Managing Records in Business Systems Fact Sheet PROS 10/17 FS2Functional Analysis Guideline PROS 10/17 G1Appraisal Guideline PROS 10/17 G2Transfer of Custodianship Guideline PROS 10/17 G3Continuous Improvement Guideline PROS 10/17 G4

Issued by Public Record Office Victoria (PROV), this standard provides a set of mandatory principles for Victorian government agencies regarding operations management of public records.  Your agency is expected to fully comply with each principle contained in the standard by implementing the particular requirements as detailed in the relevant specification/s.