How can we help you?
If you have a public research query, please check the ‘Start your research’ page in the first instance. If you need further assistance, fill out the Online Enquiry Form below – due to the large volume of queries we receive, please allow us 5 to 10 working days to provide a response.
Online Enquiry Form – For research and reference enquiries regarding access to our records.
Password Reset Form – Request a password reset or to obtain your UserID.
Photocopy Order Form – Request a photocopy of a record you have ordered.
Digital Image Order Form – Request a digital image of a record you have ordered.
Application for Viewing Microform BSA Drawings – Complete to view BSA drawings.
Feedback Form – Complete this form to provide feedback about our service.
For media enquiries: firstname.lastname@example.org
Are you from a Government agency?
For enquiries regarding Government recordkeeping, records transfers and disposal: email@example.com
For Government agency records retrieval requests: firstname.lastname@example.org
The hearing and speech impaired can reach us through the National Relay Service www.relayservice.com.au
TTY users: 1800 555 677 then ask for 1800 657 452.
Speak and Listen users: 1800 555 727 then ask for 1800 657 452.
Internet relay users: www.iprelay.com.au/call/index.aspx then ask for 1800 657 452.
T: +61 3 9348 5600
F: +61 3 9348 5656
P: PO Box 2100, North Melbourne, VIC 3051
Visit us at the Victorian Archives Centre, 99 Shiel St, North Melbourne.