If you’re looking for records about yourself, somebody related to you, or on behalf of someone else, there are a number of organisations that will help you submit your application to the government, regardless of whether you live in Victoria or not. You have the right to request access to those records and these services are familiar with the various types of government records that might exist in Victoria and Australia. They can also advise you on what information will help to ensure you get the best result. These services can help you to locate information from a number of agencies relevant to your research, and provide you with support during the potentially emotional experience of finding and accessing records.
Open Place (for Forgotten Australians and former Wards of the State)
Open Place is a support and advocacy service that co-ordinates and provides direct assistance to address the needs of people who grew up in Victorian orphanages and Homes prior to 1989. Open Place aims to also help people who identify as 'Forgotten Australians' to deal with the legacy of their childhood experiences, including assisting people to access records from their time in ‘care’.
http://www.openplace.org.au/ Phone: 1800 779 379 (free)
Care Leavers Australasia Network (CLAN) (for Care Leavers)
CLAN is an international, independent, peak membership body which represents and advocates for people who were raised in Australian and New Zealand Orphanages, Children's Homes, Missions and foster-care. Care Leavers and their families can access free face to face or phone counselling in Sydney and Melbourne. They can provide help to obtain your State Ward or Home records and assistance in obtaining all records including parents' war service records. See the CLAN website for more information.
http://www.clan.org.au/ Phone: 1800 008 774
Link-Up Victoria (services for Stolen Generations)
Link-Up provides a support service to help Aboriginal and Torres Strait Islander people over the age of 18, who have been adopted, placed in foster care, institutionalised or forcibly removed, to trace and be reunited with their families.
http://linkupvictoria.org.au/ Tel: 1800 OUR MOB (free call 1800 687 662) or 03 9287 8800
Koorie Heritage Trust (services for Stolen Generations)
The Koorie Family History Service at the Koorie Heritage Trust can help you trace your family tree and reconnect you with your history, heritage and culture. The service provides confidential client-based genealogy research to members of the Stolen Generations and the Victorian Koorie community.
http://koorieheritagetrust.com.au/koorie-family-history-service/ Phone: (03) 8662 6329
Victorian Adoption Network for Information and Self Help (VANISH) (for Adoptees, Forgotten Australians and Care Leavers)
Victorian Adoption Network for Information and Self Help (VANISH) is a post adoption support organisation funded by the Department of Health and Human Services in Victoria to provide a search and support service for individuals who have a personal experience of separation from their child, or family of origin, though adoption, donor conception and/or out of home ‘care’.
Adoption Victoria, Department of Justice and Community Safety (formerly FIND)
Adoption Victoria is a service provided by the Victorian Government. It provides access to information about past adoptions that are connected to Victoria, including inter-country adoptions. The Adoption Victoria service can also help people who were adopted in the United Kingdom access documents, the Service can help adopted people and their families make contact with each other. Adoption Victoria works in partnership with other adoption information service providers and agencies that provide services to the adoption community.
https://www.justice.vic.gov.au/your-rights/adoption/past-adoptions Tel: 03 8608 5700 or 1300 769 926
Department of Health and Human Services Care Leaver Records Service (for Forgotten Australians, Care Leavers and Former Wards of the State)
If you have identified records you think may be applicable to you (see below or via a service provider above) you can then apply for access to those records and the team will attempt to find the records for you within 45 days.
https://www.findingrecords.dhhs.vic.gov.au/wheredoistart Phone: 03 9096 8449 Email: firstname.lastname@example.org
Child Migrants Trust (CMT) is a registered charity in both Australia and Britain, CMT provides a range of social work services, including counselling and support for family reunions. The Trust's offices in Nottingham, UK, as well as Perth and Melbourne in Australia also offer information, advice and family research to former child migrants and their families.
https://www.childmigrantstrust.com/contact Phone: 1800 04 05 09 (FREECALL) or (03) 9815 2022