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The retention and disposal authority covers the functions of managing complaints and enquiries from the public, service providers, or other organisations, and conducting investigations and inquiries. It was developed for use by agencies that perform complaint handling as a major function.
Victorian Archives Centre, 99 Shiel St, North Melbourne.
Monday to Friday and every second and last Saturday of the month, 10am to 4.30pm
(excl. public holidays)
Bookings essential. Read about our recent service changes here.