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Author: Kate Follington

Is content missing from a PDF selected from our recordkeeping library in Chrome?

If text is missing from a PDF you are viewing from our recordkeeping document library (Standards, Policies and RDAs) and you are using Chrome  as the browser try:

  1. Switching your browser to Safari or Firefox.
  2. Disable Chrome’s automatic PDF viewer and view with your own PDF viewer (e.g. Acrobat viewer).


How to disable Chrome's inbuilt PDF viewer

  1. Click on the 3 small dots on the top right hand side of the Chrome search bar  and select 'Settings'



     2. Scroll down to ‘Advanced’ and click on it



       3. Select 'Content Settings' 



     4. Select 'PDF documents' 



    5.  Click the slider to the right of ‘Download PDF….etc’  so that it’s blue and enabled



This will disable the inbuilt PDF viewer in Chrome, and documents will download and open with your own inbuilt PDF viewer in your PC.